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Terms of Service

Last updated: 22 July 2026

Terms of Service - Pharmacy Weight Loss Llandudno

Pharmacy Weight Loss Llandudno | GPhC Registration No. 9012511 | Last updated: July 2026

These Terms of Service govern your use of our online pharmacy weight loss clinic. By placing an order or registering with us, you agree to be bound by these terms. Please read them carefully before proceeding.

1. About Us

Pharmacy Weight Loss Llandudno is a GPhC-registered online pharmacy (Registration No. 9012511) based in Llandudno, Wales, UK. We provide clinically supervised weight loss consultations and prescription services to eligible patients.

2. Eligibility

To use our services, you must be aged 18 or over and a resident of the United Kingdom. You must complete an honest and accurate medical questionnaire prior to any prescription being issued. We reserve the right to refuse treatment to any individual where it is clinically inappropriate or where we reasonably suspect that inaccurate information has been provided.

Weight loss medications are only prescribed where clinically appropriate, based on your BMI, medical history, and other relevant health factors assessed during your consultation.

3. Prescriptions

All prescriptions issued through our service are generated by a GPhC-registered pharmacist or an authorised prescriber following a clinical review. Prescriptions are issued at the sole discretion of our clinical team and cannot be guaranteed.

Prescriptions are valid for use within our service only and cannot be transferred to a third party. You must not share, sell, or misuse any prescribed medication. It is your responsibility to disclose all current medications, allergies, and medical conditions accurately and promptly inform us of any changes to your health.

4. Payment

All prices are displayed in pounds sterling (GBP) and include VAT where applicable. Payment is required in full at the time of ordering. We accept major credit and debit cards and other approved payment methods as displayed at checkout.

Payment is processed securely via our authorised payment provider. We do not store your full card details. In the event that a prescription cannot be issued following clinical review, a full refund will be provided within 5 to 10 working days.

5. Delivery

Once your order has been reviewed and approved by our pharmacist, we aim to dispatch your medication within 1 working day. Delivery times may vary depending on your location and carrier performance, but you should typically receive your order within 1 to 3 working days from dispatch.

We are not responsible for delays caused by circumstances beyond our control, including carrier disruptions or incorrect delivery addresses provided by the customer. Please ensure your delivery details are accurate at the time of ordering.

6. Cancellations and Refunds

You may cancel your order at any time before it has been dispatched by contacting us directly. Once an order has been dispatched, it cannot be cancelled and the medication cannot be returned for safety and regulatory reasons, unless the product is faulty or has been supplied in error.

Refunds for cancelled orders (prior to dispatch) will be processed within 5 to 10 working days. If you believe you have received an incorrect or defective product, please contact us within 48 hours of receipt.

7. Medical Disclaimer

The information provided on our website is for general informational purposes only and does not constitute medical advice. Our services do not replace your GP or primary healthcare provider. If you experience any adverse effects from your medication, stop taking it immediately and seek advice from your GP or call 111.

We are not liable for any harm arising from inaccurate information provided by the patient during the consultation process or from failure to follow the prescriber's instructions.

8. Privacy and Data

We handle your personal and health data in accordance with UK GDPR and the Data Protection Act 2018. Your data is used solely for the purpose of providing our clinical services. We aim to respond to all data-related enquiries within 48 hours. Please refer to our Privacy Policy for full details.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions about these terms, please contact us through the details provided on our website. We are committed to resolving any concerns promptly and professionally.