Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Llandudno | GPhC No. 9012511 | Last updated: July 2026

We are committed to protecting your personal information and handling it responsibly. This policy explains how we collect, use, and protect your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Pharmacy Weight Loss Llandudno is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Llandudno and across the UK. We act as the data controller for all personal information collected through our services.

Data We Collect

To provide safe and effective pharmacy services, we collect the following types of information:

Personal details: Full name, date of birth, gender, and contact information including address, phone number, and email address.
Health information: Medical history, current medications, weight, BMI, and any other health data you provide during your consultation.
Payment information: Billing details processed securely through our payment provider.
Technical data: IP address, browser type, and device information collected when you use our website.

How We Use Your Data

We use your personal and health information for the following purposes:

To assess your suitability for weight loss treatments and provide clinical consultations.
To dispense and deliver medications safely. Once your order is approved by our pharmacist, delivery is completed within 1 working day.
To maintain accurate and complete medical records as required by our professional and legal obligations.
To communicate with you regarding your treatment, orders, and any important safety information.
To comply with our obligations as a GPhC registered pharmacy.

Our legal basis for processing health data is Article 9(2)(h) of the UK GDPR, which permits processing for the provision of healthcare and the management of healthcare systems.

Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device.

We use the following types of cookies:

Essential cookies: Necessary for the website to function correctly.
Analytics cookies: Help us understand website traffic and user behaviour using anonymised data.
Functional cookies: Remember your preferences to improve your experience.

You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

Third-Party Sharing

We do not sell or rent your personal data to third parties. We may share your information only in the following limited circumstances:

Healthcare professionals: Where clinically necessary, we may share relevant information with your GP or other healthcare providers involved in your care.
Service providers: Trusted third parties who assist with IT infrastructure, payment processing, and secure delivery services. These partners are contractually bound to protect your data and may only use it for the purposes we specify.
Legal obligations: Where we are required to disclose information by law or regulatory authorities, including the GPhC.

All third parties we work with are required to comply with UK GDPR and maintain appropriate data security measures.

Data Security and Retention

We take the security of your personal and medical data very seriously. We use industry-standard encryption, secure servers, and strict access controls to protect your information from unauthorised access, loss, or disclosure.

Medical records are retained for a minimum of eight years in line with NHS and GPhC guidance, or longer where required by law. After the retention period, your data is securely deleted or anonymised.

Your Data Rights

Under UK GDPR, you have the right to access the personal data we hold about you, request corrections if it is inaccurate, ask us to delete your data where appropriate, and object to or restrict certain types of processing. You may also request that your data be transferred in a portable format.

To exercise any of these rights, please contact us using the details below. We aim to respond to all data-related enquiries within 48 hours.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or how we handle your data, please get in touch with us:

Pharmacy Weight Loss Llandudno
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We are committed to resolving any concerns you may have about the way we handle your personal information promptly and transparently.